Recruitment Services:
1. We screen according to your specifications
2. Accent screening specialists
3. Testing for thought organization, computer skills, and attitude
4. Reasonable rates/seat guaranteed for 3 months replacement
5. Proven track-record!
Training Services:
1. Customized programs (you choose from a variety of modules)
2. Programs developed by Americans who are experts
3. Language and training experienced in the call center industry
4. Programs facilitated by professionals, not inexperienced novices
5. Very reasonable rates
Training Modules Available:
1. American accent or culture
2. Listening skills
3. Basic CSR skills (Inbound or Outbound)
4. Motivational development
5. Time/stress management skills
6. Leadership skills (Team Leaders)